Fur coat examination: technology, where it is better to check

In case of purchasing a low-quality fur coat, fur coat, or sheepskin coat, a merchandising examination is carried out. For fur products, this is the only way to prove to the buyer that you are right if the product is not of high quality. The correct approach when carrying out the examination of fur coats, the choice of optimal methods and the presence of qualified commodity experts are a guarantee of high-quality, quick examination.

Products made of fur and genuine leather are most often counterfeited. The quality of materials and compliance with sewing technology can be checked during a forensic merchandising examination of fur.

When is an examination necessary?

The examination can be ordered by both legal entities and individuals, which means both sellers and buyers.

• In case there are doubts about the quality of the finished product.
• There are suspicions of violation of storage conditions and compliance of the finished product with quality standards.
• After the purchase, when the poor quality of the product is discovered, a defect is detected.
• During use of the product or re-sale, when it is necessary to determine the level of wear.
• If it is necessary to determine the size and condition after damage to the product.

Defects

However, situations most often arise when additional laboratory tests are required. Then the fur products, after receiving the Customer’s consent, are sent to the laboratory where additional examinations are carried out. But this is done extremely rarely when a dispute between business partners already takes the turn of a trial. In any case, after the completion of the expert work, the customer is presented with a final expert opinion, which has legal force in court. The latter necessarily pays attention to the compliance of the quality of objects and their consumer properties with accepted state standards. In this regard, it should be noted that an expert opinion can serve as evidence to justify the removal of a batch from sales or even the closure of a technological line for the production of fur products.

As a rule, the timing of the examination depends on the nature of the damage and identified defects, but no more than 7 days. In practice, the customer receives a conclusion within several calendar days.

The main stages of conducting a commodity examination of fur or fur products

1. Experts carefully study product labels and information provided by the manufacturer.
2. The fur or product is visually inspected. During the inspection, the density, height, color intensity, uniformity, as well as shine and color of the product are determined.
3. The fur is tactilely checked for firmness and elasticity. Down is being examined. If the product is of high quality, then the fluff is separated from the base.
4. The inner (wrong) side of the product, its color, and the condition of the interior are examined in detail. A sign of a quality product is the ability to access the underside of the fur product.
5. The side and shoulder seams are inspected and the quality of the stitching is determined.
6. During the organoleptic study, it is important to pay attention to the smell that comes from the product. A prerequisite for a quality product is that the smell must be free of synthetic impurities.
7. The approximate service life is determined if the item has been previously used.
8. If necessary, laboratory chemical and physical studies are carried out.

Examination of the quality of fur allows you to defend your rights as a consumer in court, prove that you are right, and receive compensation from unscrupulous manufacturers or sellers.

Fur quality

Independent examination of fur products is a study during which the quality of controversial furs is tested, the shine, level of density, softness, and density of the skins are determined and classified. Separately, technological features of processing, applying (evenness) of seams, the presence of defects, including those related to both production (non-compliance with the standards of the fur production line) and artificial origin of defects are analyzed.

Typically, the aesthetic properties of fur products are determined by the following criteria:

• level of evenness of seams, absence of “curves” when sewing;
• evenness of color of the selected skins, their coincidence in height, shine, color and height of hair;
• no traces of dyed skins on clothes and body;
• the strength of the seams and threads, their correspondence to the color of the leather and fur used, as well as the absence of gaps, catching hairs and cuts;
• absence of stains, abrasions and hairs on the surface of the fur;
• matching the color of the lining to the color of the skin and hair;
• the presence or absence of uneven pile.

Judicial and pre-trial settlement

After an examination of a fur coat made from mink, arctic fox or other fur has confirmed the validity of the buyer’s claims, he has the right to expect a refund. Sometimes the store already agrees to cancel the deal at this stage.

But sometimes sellers are cunning and conduct their own examination, which, of course, sides with the seller. As a result, different parties to the conflict have two contradictory conclusions. What to do in such a situation?

In this case, an application to the court will help, which will first order an independent examination of the fur coat - in a third organization, and depending on its results a decision will be made.

The interesting thing is that in the case of the buyer, he already has an independent opinion from a third-party organization, while the salon always works closely with its own appraisers. Yet in most cases another assessment is ordered. If a positive decision is made for the buyer, the store will return not only the money spent on the product, but will also pay the cost of the examination.

Advantages of cooperation with the Alfa consulting group:

• individual approach to each client and each situation;
• the qualifications of our employees are confirmed by relevant diplomas and certificates;
• extensive experience in conducting various types of commodity examinations;
• short lead times and reasonable prices.

We work until the desired result is achieved in all legal and most effective ways. The professionalism of the experts of the Alpha consulting group reduces the likelihood of conflict situations with other participants in legal relations and government bodies. In our examination activities, we are guided by the principles of independence and objectivity.

Our competence is a guarantee of your protection and success!

ABOUT THE INDEPENDENT EXAMINATION OF FUR COATS

A fur coat examination is a special study of the quality of a product, which is mainly carried out to determine the presence of any defects in the product and the reasons for their occurrence.

Examination of a fur coat helps to establish the fact of compliance or non-compliance of the quality of a fur coat with GOST standards or technologies adopted in modern production.

Examination of the quality of a fur coat is mainly carried out by organoleptic and measuring methods, using tools (scale tape, ruler), as well as a magnifying glass or microscope.

If necessary, an examination of the quality of the fur coat is carried out according to physical, mechanical and chemical parameters in laboratory conditions.

Addresses

Where can I get a fur coat examined? You can contact any organization after first checking whether they have a certificate and license confirming the legality of their activities. Otherwise, the conclusion will have no legal force. An examination of a fur coat in Moscow can be ordered at the following addresses:

1. "Expertise Center", Smolensky Boulevard, 7/9.
2. ANO, st. Marksistskaya, 20, building 5, 1st floor.
3. MGBTE, Astrakhansky Lane, 5/9, building 10.
4. "Federation of Bailiffs", Party Lane, 1, bldg. 57, p. 3.
5. , Smolensky Boulevard, 24.

Checking the goods after dry cleaning

Sometimes a fur coat that is expensive in every sense of the word deteriorates not because of defects in the material or tailoring, but as a result of unsuccessful dry cleaning. And then it also makes sense to turn to experts. For example, in order to conduct an examination of the quality of cleaning a mink coat or to check whether the product is damaged or not. To do this, you need to request a technological map of the procedure performed in the dry cleaning salon - this way an expert can more accurately assess how correctly the manipulations were carried out.

Main defects of fur products

As a rule, a fur coat is examined when the following defects are identified in the product:

• the lint falls out on the fur coat, the guard hairs break, bald spots appear in the sock very quickly;
• the product is asymmetrical due to poor cut, discomfort is felt when wearing;
• the product smells unpleasant, which may indicate poor workmanship of the material;
• color irregularities are visible, which indicates a violation of the dyeing technology;
• the fittings are poorly sewn and fall off as holes appear;
• there are cracks in the skin;
• insufficient fur density;
• hairs are caught when sewing the product;
• uneven pile on the product;
• stickiness of fur;
• fur dyes clothes.

The main weapon is the verdict of disinterested experts

Such a procedure as an independent examination of a mink coat is carried out in a “society for the protection of consumer rights” or in a private legal firm. What you will need:

• You must provide the damaged item;
• product label;
• check;
• a copy of the complaint to the store or a list of quality issues.

Lawyers advise keeping receipts and labels for 2 years from the date of purchase of the fur coat. During this period, it is still possible to file a claim for a manufacturing defect. It is possible to fight for compensation in court without a check, but the case will bring a lot of trouble.

Reimbursement of funds for fur examination

The money spent on the examination of fur and other products must be reimbursed by the seller .

To avoid possible litigation and buy a proven, quality product, you can use the service of an expert visiting the place of purchase.

The results of an independent examination are significant evidence when filing a claim in court.

If you still have any questions about the examination of fur products that you did not find in this article, then call us on our 24-hour number and we will be happy to answer all your questions!

How to order an examination of a mink coat from GlavExpert

To place an order for an expert assessment, all you need to do is make one call or fill out a special form on the website. Our manager will explain how a fur coat is checked, what the price of such a service is and how long it will take to wait for the result. In addition, if you have any questions about the procedure, you can always get comprehensive answers. Expertise of a fur coat from GlavExpert is a guarantee of obtaining reliable data on the quality, cost, affiliation with a particular brand and other product characteristics of the product. Qualified personnel, 8 years of experience in the market of expert services and attention to customer needs are our main competitive advantages. We provide services promptly, competently and on favorable terms for you.



How to return a fur coat of inadequate quality

If the product simply does not suit the style, color, size and other parameters, then it can be taken to the store within 14 days, not counting the day the transaction was concluded. But the goods must be in perfect condition, with tags, labels and a sales receipt.

What if the product is of poor quality? Should I immediately apply for a fur coat examination?

There's no need to rush. Initially, you need to show the product in the store and list all its shortcomings identified during wear. And if the seller agrees with the claims, then the buyer can demand the following:

• termination of the transaction;
• proportionate reduction in price;
• free elimination of identified deficiencies;
• replacement with the same product, but of proper quality;
• replacement with other products with price recalculation.

At the same time, the store does not have the right to impose its solution to the issue - the choice of method of resolving the conflict is up to the purchaser.

How long can I return a fur coat? The product must be accepted during the entire warranty period: for fur products it is usually one season, with each region indicating its own winter period. That is, if you buy fur in May, then its warranty period will be counted from the beginning of the cold weather, and this is usually written down on the receipt, indicating dates and deadlines. If there are no such marks, then the warranty period for the fur coat will be two years.

In addition, even if the specified warranty period has expired, you can still contact the store for a return if two years have not yet passed from the date of purchase.

What is checked during the examination

The fur coat examination procedure is carried out using the organoleptic method. That is, a specialist manually probes the seams, examines the thickness of the fur, its shine, the presence of bald spots and holes, the quality of the leather, tailoring, and even the smell of the item. It doesn’t look too spectacular, but these simple manipulations are backed up by a colossal amount of knowledge. Not everyone can become a fur expert, but an experienced specialist can easily understand where the fur was brought from, whether it is of good quality and the reason for certain defects. It is for this knowledge that a person pays when he orders this service.

What questions does the examination answer?

In the process of checking a mink coat, a specialist solves the problems set by the customer. At the same time, he can evaluate such characteristics as:

• the fur belongs specifically to mink, and not to another animal (unscrupulous sellers try to pass off cheaper skins as it);
• quality characteristics of the product (fur, its processing and painting, seams, fittings are assessed);
• compliance with the requirements established for such material (a specialist compares the quality of the fur coat with the characteristics specified in the certificate);
• assessed value;
• fur coat brand.

This is not an exhaustive list, and the specialist may answer additional questions during the verification process. Therefore, it is worth discussing the task with the manager in advance.

Types of examination

As part of the examination, specialists will determine the type of fur, the consumer properties of the fur coat, the causes of damage and the degree of loss of presentation. If the expert opinion proves your guilt in damage to outer clothing due to improper care and negligence, a positive outcome of the litigation will be impossible. People apply for an independent assessment of the product in order to assess the advisability of going to court.

1. Organoleptic . Independent experts often draw conclusions based on an analysis of the perception of the senses. In simple words, they conduct a visual inspection, feel the fur, and sniff for foreign odors.
2. Laboratory . Occasionally they resort to laboratory examination. It is made at the Scientific Research Institute of the Fur Industry, which is located in Moscow. If the game is worth the candle, you can organize an examination on the basis of the institute remotely. The product is sent by parcel and after laboratory testing, specialists send it back along with the conclusion. The event will cost you 10-15 thousand rubles plus postage.

The court recognizes the laboratory method as more reliable than the organoleptic method. But the judge will make a decisive opinion by ordering a forensic examination. If the matter is controversial, the procedure can be performed multiple times.

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Why do you need an expert assessment of a fur coat?

An expert’s opinion is evidence necessary for defense in court and to confirm the product’s commercial characteristics in any other cases. They may sell you a defective or counterfeit fur coat, or damage it in the dry cleaner, during repairs or alterations. If the culprits refuse to return the money and compensate for the damage, you cannot do without professional help. An examination needs to be carried out to find out whether the fur coat owner’s claims to the seller, manufacturer, dry cleaner, studio, etc. are justified. Without a professional opinion, the court will not be able to make a decision on compensation for the damage caused. According to the law, the consumer can count on the return of the fur coat and payment of compensation if the following defects are identified:

• the fur is peeling, breaking or rubbing off;
• there is an unpleasant odor;
• there are bald spots on the skins;
• the fur coat is sewn out of proportion, so it is uncomfortable to wear;
• buttons and other accessories are sewn poorly;
• the product is poorly painted.